DATA PRIVACY
PRIVACY STATEMENT
Thank you for your interest in our website and our services. For us, data is the basis for excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect is our number one priority. The following privacy notice is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European General Data Protection Regulation ("GDPR") and other applicable data protection regulations.
Thank you for your interest in our website and our services. For us, data is the basis for excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect is our number one priority. The following privacy notice is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European General Data Protection Regulation ("GDPR") and other applicable data protection regulations.
Thank you for your interest in our website and our services. For us, data is the basis for excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect is our number one priority. The following privacy notice is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European General Data Protection Regulation ("GDPR") and other applicable data protection regulations.
Thank you for your interest in our website and our services. For us, data is the basis for excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect is our number one priority. The following privacy notice is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European General Data Protection Regulation ("GDPR") and other applicable data protection regulations.
1. General Information
1.1 The entity responsible for the operation of this website is METRO Financial Services GmbH, Metro-Straße 1, 40235 Düsseldorf, Germany (hereinafter "METRO", "we" or "us").
1.2 If you have any questions about privacy and data protection, you can contact our data protection officer using the following contact details:
METRO Financial Services GmbH
Data Protection Officer
Metro-Straße 1
40235 Düsseldorf
Germany
Email: info@metro-fs.com
1.3 This privacy policy explains how we collect, process, and use personal data in connection with the provision of our website. Personal data are individual details about your personal or factual circumstances. We process your personal data exclusively within the framework of the applicable legal regulations.
1.4 We have taken appropriate technical measures to ensure that your data is protected against unauthorized disclosure, unlawful use, alteration, and destruction. METRO employees are required to comply with data protection regulations when handling (personal) data.
1.1 The entity responsible for the operation of this website is METRO Financial Services GmbH, Metro-Straße 1, 40235 Düsseldorf, Germany (hereinafter "METRO", "we" or "us").
1.2 If you have any questions about privacy and data protection, you can contact our data protection officer using the following contact details:
METRO Financial Services GmbH
Data Protection Officer
Metro-Straße 1
40235 Düsseldorf
Germany
Email: info@metro-fs.com
1.3 This privacy policy explains how we collect, process, and use personal data in connection with the provision of our website. Personal data are individual details about your personal or factual circumstances. We process your personal data exclusively within the framework of the applicable legal regulations.
1.4 We have taken appropriate technical measures to ensure that your data is protected against unauthorized disclosure, unlawful use, alteration, and destruction. METRO employees are required to comply with data protection regulations when handling (personal) data.
1.1 The entity responsible for the operation of this website is METRO Financial Services GmbH, Metro-Straße 1, 40235 Düsseldorf, Germany (hereinafter "METRO", "we" or "us").
1.2 If you have any questions about privacy and data protection, you can contact our data protection officer using the following contact details:
METRO Financial Services GmbH
Data Protection Officer
Metro-Straße 1
40235 Düsseldorf
Germany
Email: info@metro-fs.com
1.3 This privacy policy explains how we collect, process, and use personal data in connection with the provision of our website. Personal data are individual details about your personal or factual circumstances. We process your personal data exclusively within the framework of the applicable legal regulations.
1.4 We have taken appropriate technical measures to ensure that your data is protected against unauthorized disclosure, unlawful use, alteration, and destruction. METRO employees are required to comply with data protection regulations when handling (personal) data.
1.1 The entity responsible for the operation of this website is METRO Financial Services GmbH, Metro-Straße 1, 40235 Düsseldorf, Germany (hereinafter "METRO", "we" or "us").
1.2 If you have any questions about privacy and data protection, you can contact our data protection officer using the following contact details:
METRO Financial Services GmbH
Data Protection Officer
Metro-Straße 1
40235 Düsseldorf
Germany
Email: info@metro-fs.com
1.3 This privacy policy explains how we collect, process, and use personal data in connection with the provision of our website. Personal data are individual details about your personal or factual circumstances. We process your personal data exclusively within the framework of the applicable legal regulations.
1.4 We have taken appropriate technical measures to ensure that your data is protected against unauthorized disclosure, unlawful use, alteration, and destruction. METRO employees are required to comply with data protection regulations when handling (personal) data.
2. Processing of Personal Data and Transfer to Third Parties
2.1 Some personal data is collected automatically via your device (computer, mobile phone, tablet, etc.) when you use our website. The IP address currently used by your device, date and time, the type of browser and operating system of your device, and the pages accessed are recorded. This is done for the purposes of data security and to optimize our services. Any further analysis, and that only for statistical purposes, is carried out in anonymous form only. This processing is based on Art. 6 para. 1 s. 1 lit. f) GDPR. The protection of our website and optimization of our services constitute a legitimate interest of METRO.
2.2 If you contact us (e.g., via email), we only collect, process, and use the personal data that you have made available to us and that is necessary to respond to your inquiry. Legal basis: Art. 6 para. 1 s. 1 lit. b) GDPR.
2.3 You can register for our information service using a separate form. After you submit the form and provide your consent, we will send you a confirmation email. The information service will only be sent based on your consent (Art. 6 para. 1 s. 1 lit. a) GDPR). You can unsubscribe at any time via the link in each message.
2.4 In order to enable data processing as mentioned, we use service providers as processors pursuant to Art. 28 GDPR, including those for technical support and communications. These may be external providers or internal METRO entities within the EU/EEA. Appropriate contractual safeguards ensure all service providers comply with GDPR requirements. No data is transmitted beyond this unless legally required.
2.1 Some personal data is collected automatically via your device (computer, mobile phone, tablet, etc.) when you use our website. The IP address currently used by your device, date and time, the type of browser and operating system of your device, and the pages accessed are recorded. This is done for the purposes of data security and to optimize our services. Any further analysis, and that only for statistical purposes, is carried out in anonymous form only. This processing is based on Art. 6 para. 1 s. 1 lit. f) GDPR. The protection of our website and optimization of our services constitute a legitimate interest of METRO.
2.2 If you contact us (e.g., via email), we only collect, process, and use the personal data that you have made available to us and that is necessary to respond to your inquiry. Legal basis: Art. 6 para. 1 s. 1 lit. b) GDPR.
2.3 You can register for our information service using a separate form. After you submit the form and provide your consent, we will send you a confirmation email. The information service will only be sent based on your consent (Art. 6 para. 1 s. 1 lit. a) GDPR). You can unsubscribe at any time via the link in each message.
2.4 In order to enable data processing as mentioned, we use service providers as processors pursuant to Art. 28 GDPR, including those for technical support and communications. These may be external providers or internal METRO entities within the EU/EEA. Appropriate contractual safeguards ensure all service providers comply with GDPR requirements. No data is transmitted beyond this unless legally required.
2.1 Some personal data is collected automatically via your device (computer, mobile phone, tablet, etc.) when you use our website. The IP address currently used by your device, date and time, the type of browser and operating system of your device, and the pages accessed are recorded. This is done for the purposes of data security and to optimize our services. Any further analysis, and that only for statistical purposes, is carried out in anonymous form only. This processing is based on Art. 6 para. 1 s. 1 lit. f) GDPR. The protection of our website and optimization of our services constitute a legitimate interest of METRO.
2.2 If you contact us (e.g., via email), we only collect, process, and use the personal data that you have made available to us and that is necessary to respond to your inquiry. Legal basis: Art. 6 para. 1 s. 1 lit. b) GDPR.
2.3 You can register for our information service using a separate form. After you submit the form and provide your consent, we will send you a confirmation email. The information service will only be sent based on your consent (Art. 6 para. 1 s. 1 lit. a) GDPR). You can unsubscribe at any time via the link in each message.
2.4 In order to enable data processing as mentioned, we use service providers as processors pursuant to Art. 28 GDPR, including those for technical support and communications. These may be external providers or internal METRO entities within the EU/EEA. Appropriate contractual safeguards ensure all service providers comply with GDPR requirements. No data is transmitted beyond this unless legally required.
2.1 Some personal data is collected automatically via your device (computer, mobile phone, tablet, etc.) when you use our website. The IP address currently used by your device, date and time, the type of browser and operating system of your device, and the pages accessed are recorded. This is done for the purposes of data security and to optimize our services. Any further analysis, and that only for statistical purposes, is carried out in anonymous form only. This processing is based on Art. 6 para. 1 s. 1 lit. f) GDPR. The protection of our website and optimization of our services constitute a legitimate interest of METRO.
2.2 If you contact us (e.g., via email), we only collect, process, and use the personal data that you have made available to us and that is necessary to respond to your inquiry. Legal basis: Art. 6 para. 1 s. 1 lit. b) GDPR.
2.3 You can register for our information service using a separate form. After you submit the form and provide your consent, we will send you a confirmation email. The information service will only be sent based on your consent (Art. 6 para. 1 s. 1 lit. a) GDPR). You can unsubscribe at any time via the link in each message.
2.4 In order to enable data processing as mentioned, we use service providers as processors pursuant to Art. 28 GDPR, including those for technical support and communications. These may be external providers or internal METRO entities within the EU/EEA. Appropriate contractual safeguards ensure all service providers comply with GDPR requirements. No data is transmitted beyond this unless legally required.
3. Cookies
We use only essential cookies necessary for the operation and security of our website. These cookies are session-based and are deleted when your browser is closed. We do not use third-party tracking cookies or analytics tools (e.g., Google Analytics, Facebook Pixel, YouTube plugins, or others).
You can configure your browser to block or notify about cookies. However, some features of the website may be restricted as a result. This use of cookies is based on our legitimate interest pursuant to Art. 6 para. 1 s. 1 lit. f) GDPR in providing a secure and functional website.
We use only essential cookies necessary for the operation and security of our website. These cookies are session-based and are deleted when your browser is closed. We do not use third-party tracking cookies or analytics tools (e.g., Google Analytics, Facebook Pixel, YouTube plugins, or others).
You can configure your browser to block or notify about cookies. However, some features of the website may be restricted as a result. This use of cookies is based on our legitimate interest pursuant to Art. 6 para. 1 s. 1 lit. f) GDPR in providing a secure and functional website.
We use only essential cookies necessary for the operation and security of our website. These cookies are session-based and are deleted when your browser is closed. We do not use third-party tracking cookies or analytics tools (e.g., Google Analytics, Facebook Pixel, YouTube plugins, or others).
You can configure your browser to block or notify about cookies. However, some features of the website may be restricted as a result. This use of cookies is based on our legitimate interest pursuant to Art. 6 para. 1 s. 1 lit. f) GDPR in providing a secure and functional website.
We use only essential cookies necessary for the operation and security of our website. These cookies are session-based and are deleted when your browser is closed. We do not use third-party tracking cookies or analytics tools (e.g., Google Analytics, Facebook Pixel, YouTube plugins, or others).
You can configure your browser to block or notify about cookies. However, some features of the website may be restricted as a result. This use of cookies is based on our legitimate interest pursuant to Art. 6 para. 1 s. 1 lit. f) GDPR in providing a secure and functional website.
4. Provision of Personal Data and Retention Periods
The provision of your personal data is voluntary. You are not legally obligated to provide personal data. However, without it, certain services on our website may not function. Your data will be stored only as long as necessary for the stated purposes or until you request deletion, unless legal retention periods apply. Where processing is based on consent, we delete the data upon withdrawal unless we are required by law to retain it.
The provision of your personal data is voluntary. You are not legally obligated to provide personal data. However, without it, certain services on our website may not function. Your data will be stored only as long as necessary for the stated purposes or until you request deletion, unless legal retention periods apply. Where processing is based on consent, we delete the data upon withdrawal unless we are required by law to retain it.
The provision of your personal data is voluntary. You are not legally obligated to provide personal data. However, without it, certain services on our website may not function. Your data will be stored only as long as necessary for the stated purposes or until you request deletion, unless legal retention periods apply. Where processing is based on consent, we delete the data upon withdrawal unless we are required by law to retain it.
The provision of your personal data is voluntary. You are not legally obligated to provide personal data. However, without it, certain services on our website may not function. Your data will be stored only as long as necessary for the stated purposes or until you request deletion, unless legal retention periods apply. Where processing is based on consent, we delete the data upon withdrawal unless we are required by law to retain it.
5. Your Rights
Under the GDPR, you have the right to:
Access your personal data (Art. 15 GDPR)
Correct inaccurate or incomplete data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdraw consent at any time (Art. 7 GDPR)
Object to processing based on legitimate interest (Art. 21 GDPR)
You can exercise your rights by contacting our data protection officer at info@metro-fs.com.
You also have the right to lodge a complaint with the supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61, 10555 Berlin, Germany
Phone: +49 (0)30 13889-0
Email: mailbox@datenschutz-berlin.de
Website: www.datenschutz-berlin.de
Under the GDPR, you have the right to:
Access your personal data (Art. 15 GDPR)
Correct inaccurate or incomplete data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdraw consent at any time (Art. 7 GDPR)
Object to processing based on legitimate interest (Art. 21 GDPR)
You can exercise your rights by contacting our data protection officer at info@metro-fs.com.
You also have the right to lodge a complaint with the supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61, 10555 Berlin, Germany
Phone: +49 (0)30 13889-0
Email: mailbox@datenschutz-berlin.de
Website: www.datenschutz-berlin.de
Under the GDPR, you have the right to:
Access your personal data (Art. 15 GDPR)
Correct inaccurate or incomplete data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdraw consent at any time (Art. 7 GDPR)
Object to processing based on legitimate interest (Art. 21 GDPR)
You can exercise your rights by contacting our data protection officer at info@metro-fs.com.
You also have the right to lodge a complaint with the supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61, 10555 Berlin, Germany
Phone: +49 (0)30 13889-0
Email: mailbox@datenschutz-berlin.de
Website: www.datenschutz-berlin.de
Under the GDPR, you have the right to:
Access your personal data (Art. 15 GDPR)
Correct inaccurate or incomplete data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdraw consent at any time (Art. 7 GDPR)
Object to processing based on legitimate interest (Art. 21 GDPR)
You can exercise your rights by contacting our data protection officer at info@metro-fs.com.
You also have the right to lodge a complaint with the supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61, 10555 Berlin, Germany
Phone: +49 (0)30 13889-0
Email: mailbox@datenschutz-berlin.de
Website: www.datenschutz-berlin.de
6. Updates
We reserve the right to update this privacy notice. Changes will be posted on our website.
We reserve the right to update this privacy notice. Changes will be posted on our website.
We reserve the right to update this privacy notice. Changes will be posted on our website.
We reserve the right to update this privacy notice. Changes will be posted on our website.
METRO Financial Services GmbH
Legal & Compliance
Last amended: July 2025
METRO Financial Services GmbH
Legal & Compliance
Last amended: July 2025
METRO Financial Services GmbH
Legal & Compliance
Last amended: July 2025
METRO Financial Services GmbH
Legal & Compliance
Last amended: July 2025
Copyright © 2025 METRO Financial Services
Copyright © 2025 METRO Financial Services
Copyright © 2025 METRO Financial Services
Copyright © 2025 METRO Financial Services